Shipping policy
Last Updated: 01/09/2025
Shipping Regions
We currently ship orders only within India.
Shipping Charges
Prepaid Orders: Free Shipping across India.
Cash on Delivery (COD) Orders: ₹75 additional charge.
Order Processing & Dispatch
Orders are processed and dispatched within 2 working days of order confirmation.
Working days exclude Sundays and public holidays.
Delivery Timelines
Prepaid Orders: Estimated delivery within 3–5 working days after dispatch.
COD Orders: Estimated delivery within 5–7 working days after dispatch.
Delivery timelines may vary depending on the delivery location and unforeseen circumstances.
Order Tracking
Once your order is dispatched, you will receive an email with the tracking details and a link to track your shipment.
Shipping Partners
We ship through reputed courier partners to ensure your order reaches you safely and on time.
Delays & Liability
While we strive to deliver orders within the estimated timelines, delays may occur due to courier/logistics issues, weather conditions, strikes, or other factors beyond our control.
We are not liable for such delays, but we will always assist you in tracking and resolving shipping concerns with our courier partners.
Contact Us
For any shipping-related queries, please contact us at:
📧 help@cott10.com
📞 +91-7891701010